Title: Account Manager

Job Posting Date: 10 Feb 2026

Company: Coates

Position Type: Permanent Full Time

The next step in your career starts here…

Permanent, full-time role based in Port Hedland
Base salary + super + quarterly bonus incentive + company vehicle
Access career development pathways, flexible working options, wellbeing programs, additional leave, and other benefits

As an Account Manager based at our Coates Port Hedland branch, you will lead key customer relationships and drive strategic growth across the Pilbara region. You will play a critical role in shaping customer engagement, identifying strategic needs, and ensuring Coates delivers meaningful value across major accounts. With regular travel throughout the Pilbara, you will report directly to the Regional Sales Manager and be part of a supportive, high‑performing team.

Lead key accounts by understanding customer objectives, building strong relationships at all levels, and aligning Coates Hire solutions to deliver value.
Develop, maintain, and execute account plans, identify opportunities with financial outcomes, and coordinate national activities to achieve strategic goals.
Deliver high-quality, financially viable proposals on time, record all interactions in CRM, and ensure effective follow-through on customer requests.
Promote a Safety-First culture, mentor and coach sales teams, and ensure adherence to company policies and procedures.

What you’ll get in return

We provide our team with a wide range of perks and benefits, including:

Development and career progression pathways
Flexible working options available—let’s discuss what works best for you
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

What you will bring to the role

Experience in B2B sales or account management, preferably in industrial services.
Proven ability to identify opportunities, follow up leads, and close deals.
Strong commercial skills: preparing quotes, understanding pricing/margins, and presenting business-focused solutions.
Excellent communication, negotiation, and influencing skills at all levels.
Strategic thinker with strong analytical and problem-solving abilities.
Tertiary qualification and experience in construction, industrial, mining sectors or hire industry highly regarded

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Unlock your next career opportunity – apply today!

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.