Title:  Accounts Receivable Team Leader

About us

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…

• Well-defined career path offering opportunities for growth in a key leadership role.
• Mascot based offices – close to public transport and  cafes
• Flexible working hours to help balance work and life commitments and 1-day WFH per week.

The Accounts Receivable Team Leader plays a crucial role in managing the collection, administrative, and risk activities within the AR Collections Mid-Tier/Trades team. Reporting to the National Credit Manager, you will oversee the execution of collection processes, drive cash flow optimization, and mitigate risks, while ensuring adherence to policies and procedures. You'll be instrumental in building and maintaining strong customer relationships, contributing to the company's financial health, and managing the daily operations of the team.

In this leadership role, you’ll provide motivation, guidance, and support to your team, ensuring performance against key targets and fostering a culture of continuous improvement. This is a development-focused position with the opportunity for growth into the AR Admin Manager role.

You’ll enjoy variety in your role including:

• Champion a Safety-First culture, making sure it's not just a buzzword but a way of life
• Keep things running smoothly by ensuring compliance with company and credit policies
• Own the full collection process and lead your team to keep risks and bad debts low while cash flow stays high.
• Be a coaching superstar by conducting regular Performance and Development reviews and offer training to keep the team at their best.
• Build solid relationships with stakeholders, resolve disputes, and ensure customers always leave with a smile.
• Team up with the Coates Management Group (CMG) to solve business challenges and ensure everything aligns with company goals.
• Support the National Credit Manager with recommendations for doubtful debt provisioning and write-offs, helping keep the company on track.
• Keep operations running like a well-oiled machine, ensuring credit activities stay intact with minimal disruption.

What you’ll get in return

We provide our team with a wide range of perks and benefits, including:

• Career Growth: Unlock your potential with career development and progression opportunities within our high-performance team.
• Exclusive Perks: Enjoy access to special employee discounts, benefits, and wellbeing programs designed just for you.
• Extra Time Off: Need a break? Our purchased additional leave program has got you covered.
• Flexible Financial Options: Take advantage of novated leasing and salary sacrifice options to suit your lifestyle.
• Family First: Benefit from 12 weeks of Paid Parental Leave, on top of government schemes, to support your growing family.
• Give Back: Make a difference through the Coates Foundation’s volunteer programs and be a part of something bigger.

What you’ll bring to the role

• Tertiary qualification in finance, or a related field (e.g., Certificate IV, CCE, or Diploma in Credit Management).
• 6-8 years’ experience in Accounts Receivable and Credit Management, including at least 2 years in a leadership or supervisory role.
• Solid understanding of credit risk, collection techniques, and relevant legislation.
• Ability to lead and develop teams, utilizing appropriate leadership styles to enhance capabilities and foster engagement.
• Strong problem-solving skills with a focus on driving results and continuous improvement.
• Excellent communication skills to interact with a wide range of stakeholders, from customers to senior management.
• Familiarity with accounting principles and a solid understanding of the order-to-cash process.

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Unlock your next career opportunity – apply today!

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.