Title:  Branch Manager - Lambton

About us 

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. 

The next step in your career starts here… 

• Permanent full-time position, Monday to Friday 

• Quarterly bonus plan 

• Fully maintained tool of trade motor vehicle 

At Coates Lambton, our Branch Manager plays a pivotal role in driving business growth and delivering exceptional customer outcomes. This is a high-impact leadership position focused on expanding revenue, maximising fleet utilisation, and building strong, lasting customer relationships. 

This is a high-impact leadership role where you’ll take full ownership of the branch’s commercial success. You’ll lead a team of dedicated service (customer and ops) professionals, foster a strong safety culture, and drive performance across key business metrics including revenue, fleet utilisation, and customer loyalty. 

What you'll be doing: 

• Driving growth and revenue through proactive sales leadership, strong customer engagement, and identifying new business opportunities 

• Leading and developing a motivated team, creating a culture of accountability, collaboration, and continuous improvement 

• Owning branch performance, including full P&L responsibility and delivering on key KPIs 

• Maximising fleet availability and utilisation to meet customer demand and optimise branch profitability 

• Ensuring operational excellence, including equipment readiness, compliance, and safety leadership 

• Building strong customer relationships, ensuring service excellence across every interaction 

 
What you’ll get in return 

We provide our team with a wide range of perks and benefits, including: 

• Development and career progression pathways 

• Access to our employee discounts, benefits and wellbeing program 

• Purchased additional leave program 

• Novated leasing and salary sacrifice 

• 12 weeks Paid Parental Leave in addition to government parental leave scheme 

• Volunteering opportunities through the Coates Foundation 

What you’ll bring to the role 

• Proven leadership experience in equipment hire, construction, or similar operational industries 

• Strong operational know-how, with hands-on experience in fleet coordination and asset management 

• Exceptional people leadership skills, with the ability to inspire, coach, and develop high-performing teams 

• Sharp commercial insight, with experience managing budgets, KPIs, and driving customer-focused outcomes 

• A customer-first approach, with strong problem-solving abilities in fast-paced, service-driven environments 

• A strong safety mindset, committed to fostering a proactive, safety-first culture across the team 

Looking for more reasons to join Coates? 

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.  

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. 

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. 

Visit careers.coates.com to learn more about our values and opportunities.